An important message to our community

To the Jane community,

We understand the frustration, disappointment, and significant challenges you've faced following the abrupt closure of Jane.com last year by the former owners. We recognize the devastating impact this had on many of you. As the new owners of Jane, we want you to know—we hear you, and we deeply understand your concerns. Rebuilding your trust will take time, transparency, and dedicated effort, and we are fully committed to this process.

With new ownership, we are committed to a fresh start for Jane. We are focused on addressing past challenges and building a stronger, more reliable platform for the future.

We want to express our deepest gratitude to the incredible sellers who have been working with us over the past few months. Your valuable feedback and support have been instrumental in testing the new changes before our relaunch. You are the heartbeat of this marketplace, and we’re honored to have you back.

To the past loyal customers, we hope you will give us—and the dedicated sellers who have returned—another chance. When you shop on the new Jane.com, you’re supporting a community of small businesses that pour their heart and soul into their work.

Thank you for your understanding, patience, and collaboration during this transition. As new owners, we are committed to making Jane.com a place where everyone—customers, sellers, and employees—feels valued and secure. With your help, we are creating a new Jane that reflects our commitment to trust and excellence.

Now, we want to hear directly from you. What matters most to you as we shape the new Jane? Your feedback will help us deliver the experience you want and deserve.

Together, we’re building a brighter future for Jane, and we’re excited to have you with us on this journey.

With much love,
The New Jane